Issue - meetings

By Councillor Jim Campbell – SPSO – Case Reference 201906053 - Upheld complaint against Council

“Committee:

Notes the decision of the Scottish Public Services Ombudsman, Case Reference 201906053, to uphold a complaint against Council regarding its failure to take action to protect the complainer.

Further notes the Council has issued an apology following the decision of the Ombudsman.

Asks for a brief report to this Committee within one cycle of any ongoing investigations being completed, or earlier if possible, detailing:

1.    Council policy regarding tenants against whom repeated allegations of Anti-Social Behaviour have been made

2.    The responsibilities within the Council for delivering these policies

3.    The reasons that contributed to a failure in this case, including the failure to keep reasonable records

4.    Any changes to policy or process that are being considered in light of this case.”